Ordering food on Foodpanda in Pakistan takes just a few taps once you know the basic flow — and with over 15,000 restaurants across cities like Karachi, Lahore, Islamabad, and Rawalpindi, plus grocery delivery through pandamart, it covers a lot more than just dinner. Here’s the complete step-by-step process.
Step 1: Download the App or Visit the Website
Download Foodpanda from the Google Play Store (Android) or the App Store (iPhone), or use the website directly at foodpanda.pk. The app is generally the smoother experience for ordering, since it supports live order tracking and push notifications.
Step 2: Set Up Your Account and Location
- Create an account or log in using your phone number, email, or a linked social account
- Choose your city in Pakistan
- Enter your delivery location — either type your address manually or drop a pin directly on the map for more accurate delivery
Getting your location pin accurate matters more than it might seem — it directly affects which restaurants show up as deliverable to you, and how accurately your rider finds you later.
Step 3: Browse and Choose a Restaurant
Once your location is set, Foodpanda shows you every registered restaurant that delivers to your area. You can:
- Sort restaurants by distance, rating, delivery time, or discount offers
- Filter by cuisine type (Pakistani, Indian, Afghan, fast food, and more)
- Search directly for a specific dish, and the app will show every restaurant nearby that serves it
Step 4: Build Your Order
Open a restaurant’s menu and start adding items to your cart. For items with customization options — like pizza toppings or spice levels — you’ll be prompted to make your selections right when you add the item. Your running order and total appear in your cart as you go, so you can review everything before checking out.
Step 5: Apply a Voucher (Optional)
Foodpanda regularly runs voucher codes for discounts — some tied to a minimum order amount, others specific to certain restaurants or payment methods. You can browse available vouchers within the app or on the website before checkout, apply the code at checkout, and see your updated total reflecting the discount immediately.
Step 6: Checkout and Choose Payment
At checkout, confirm or update your delivery address, add any special delivery or packaging instructions, and choose your payment method:
- Cash on Delivery (COD) — pay the rider directly when your order arrives
- Online payment — credit/debit card or other digital payment options available in the app
Once you confirm, tap Order Now to place your order.
Step 7: Track Your Order
After placing your order, you’ll get an SMS or in-app confirmation with your estimated delivery time. From there, you can track your rider’s live location and order progress directly within the app until it arrives at your door.
Step 8: Rate Your Experience
Once your food arrives, Foodpanda prompts you to rate the restaurant on taste, quality, delivery speed, and value. This isn’t just a formality — your feedback helps other users make better choices and helps Foodpanda maintain quality across its restaurant partners.
Ordering for Someone Else
Foodpanda Pakistan lets you place an order for someone else — just update the recipient’s name and delivery address at checkout instead of your own. One important thing to double-check: if the delivery details you enter are incorrect and the order can’t be delivered as a result, Foodpanda generally won’t process a refund, so it’s worth confirming the address carefully before submitting.
Quick FAQ
| Question | Answer |
|---|---|
| Does Foodpanda deliver 24 hours in Pakistan? | Yes, though not every restaurant is open for late-night delivery — check availability for your specific address. Pandamart groceries are generally available 24/7 |
| Can I pay cash on delivery? | Yes, cash on delivery is available alongside online payment options |
| Can I order groceries too? | Yes, through pandamart and partner shops like Al-Fatah and Greenvalley, alongside pharmacies and bakeries |
| What does delivery fee depend on? | Distance and the specific restaurant/shop you’re ordering from |
Final Thoughts
Once you’ve placed your first order, the whole process becomes second nature — set your location accurately, browse or search for what you want, apply any available voucher, and choose how you’d like to pay. With thousands of restaurants and full grocery delivery through pandamart available in one app, Foodpanda covers most everyday delivery needs across Pakistan’s major cities in a single, straightforward checkout flow.
