If your Pakistani passport has expired or is close to expiring, you may not need to visit a passport office at all. This guide explains how to renew a Pakistani passport online through DGIP’s e-Services Portal, who qualifies, and what the current fees look like.
Who Can Renew Online?
The online renewal category is available to both inland and overseas Pakistanis, but with one key condition: your personal details must match exactly what’s on your previous passport and in NADRA’s records. You’re eligible to apply in the renewal category if your existing passport:
- Has already expired, or
- Has 12 months or less validity remaining
If your details have changed, such as your name or other core information, or if this is your first-ever passport application inside Pakistan, you’ll need to apply through a Regional Passport Office instead, not the online renewal category.
Documents You Need
- Your previous passport (original, even if expired)
- Valid CNIC
- A recent photograph meeting passport photo standards
- A valid debit or credit card (Visa/Mastercard) for online fee payment
How to Renew Your Passport Online: Step by Step
Step 1: Register on the e-Services Portal
Go to onlinemrp.dgip.gov.pk, the official DGIP online passport portal, and click “Get Started” to register. You’ll need a valid mobile number and email address, both used to verify your account.
Step 2: Select the Renewal Category
Choose the renewal application category for your situation (inland or overseas), and confirm your details match your previous passport and NADRA record.
Step 3: Fill In Your Application
Complete your personal details, and choose your passport type, validity (5 or 10 years), and number of pages.
Step 4: Provide Your Delivery Address
Enter the address where you’d like your new passport delivered. Note that home delivery is currently only available for overseas Pakistanis, and only in a limited number of countries.
Step 5: Upload Your Documents
Upload scanned copies of your previous passport, your CNIC, and your photograph, following the formatting instructions shown on the portal.
Step 6: Complete Biometrics
DGIP, in collaboration with NADRA, now lets applicants complete fingerprint capture directly through the PakID mobile app, replacing the older manual fingerprinting step for many applicants. Depending on your case, you may still be asked to visit your nearest passport office for an interview or biometric verification; if so, you’ll select your preferred office while filling in the application.
Step 7: Pay the Application Fee
Pay online using your debit or credit card. Keep in mind DGIP has a strict no-refund policy: once your fee is paid for a submitted application, it isn’t refundable or transferable, even if you made an error.
Step 8: Review and Submit
Check all the information you’ve entered, sign the declaration electronically, and submit your application.
Passport Fees
| Passport Type | Fee |
|---|---|
| Normal MRP (36 pages) | Rs. 4,500 |
| e-Passport (5-year validity) | Rs. 9,000 |
| e-Passport (10-year validity) | Rs. 13,500 |
If you visit an Executive Passport Office or a Passport Processing Counter in person for any step, NADRA may charge an additional service fee on top of the passport fee itself. Fees are periodically revised, so confirm the current amount on the official DGIP portal before paying.
How Overseas Pakistanis Can Renew
Overseas Pakistanis can renew their passport the same way, through onlinemrp.dgip.gov.pk, or alternatively through their nearest Pakistani Embassy or Consulate if they prefer an in-person process.
Tracking Your Application
Once submitted, you can track your passport renewal status through:
- SMS or email updates from DGIP’s shortcode, 9988
- The Passport Fee Asaan app
- DGIP’s official helpline
What If Your Passport Is Lost, Stolen, or Damaged?
A lost, stolen, or badly damaged passport isn’t treated as a simple renewal. DGIP processes this as a fresh passport issuance at full fee, with your old passport cancelled, and you’ll generally need to provide supporting documents explaining the circumstances.
Common Issues and Fixes
- Your renewal category doesn’t appear: this usually means your details don’t match your NADRA record exactly, or your case needs handling at a passport office instead. Visit your nearest Regional Passport Office or Pakistani mission in that case.
- Fingerprint capture fails in the PakID app: make sure you’re using a recent version of the app with a clean camera lens and good lighting; if it continues to fail, you may need an in-person biometric visit.
- Payment fails or you made an error after paying: remember the no-refund policy. Double-check every detail before you submit payment to avoid wasting your fee.
Frequently Asked Questions
Can I renew my Pakistani passport entirely online?
In most cases, yes, through DGIP’s e-Services Portal, especially if your details match your previous passport and NADRA record. Some applicants may still need an in-person visit for an interview or biometrics.
How much does passport renewal cost?
A normal 36-page MRP costs Rs. 4,500. An e-passport costs Rs. 9,000 for 5-year validity or Rs. 13,500 for 10-year validity. Confirm current fees on the official portal before paying.
Is the online passport fee refundable?
No. DGIP’s online fee is non-refundable and non-transferable once your application is submitted.
Can overseas Pakistanis get their passport delivered to their home address?
Yes, but currently only in a limited number of countries. Check the delivery options shown during your application.
How do I track my passport renewal status?
Through SMS/email updates from shortcode 9988, the Passport Fee Asaan app, or DGIP’s official helpline.
Renewing a Pakistani passport online is now largely a self-service process through DGIP’s e-Services Portal. Keep your old passport, CNIC, and a valid card ready, and double-check every detail before paying, since the fee can’t be refunded once submitted.
